[Suggested new navigation for http://www.newcastle.gov.uk based on categories of user visiting a local authority website.]

The new navigation system will offer categories of user/information drawn from multiple areas and displayed as suggestions. Each category will have the five top suggestions and a 'more options' link which takes the user to a landing page with an explanation of the category and a longer list of approximately 15 suggestions.

We have drafted a proposed list of 15 user/information categories and sample content (in no particular order):

1. Children and young people: For children and young people not their parents. Advice, events and opportunities for young people.
2. Student life: For students and people in FE and HE. Info on post-16 options, council tax exemption, advice on studying in the city, links to institutions.
3. Parenting: For parents. Advice on benefits, nursery places, registration of birth, family planning.
4. Visitors: For those visiting the city. Transport info, large scale events, places to stay, things to see - accessibility (blue badge parking, shopmobility, radar nkys)
5. Leisure: For residents. Parks, permanent leisure facilities, restaurants/scores on the doors, theatres, galleries and museums.
6. Roads and transport: For commuters. Public transport information, parking, Tyne Tunnel, roadworks and traffic.
7. Find a job: For jobseekers. Jobs at the council, benefits and back to work schemes.
8. Councillors and elections: For residents. Who’s my councillor, surgeries, registering to vote and election information, meetings, agendas and minutes.
9. Older people: For older people. Benefits, community groups and health advice.
10. Housing: For residents. Social housing, council tax, benefits, planning, home improvements (Warm Zone, adaptations), YHN.
11. Planning and development: For residents. Planning applications, regeneration, building control and citywide planning.
12. Environment and waste: For residents. Bin collections, Envirocall, and eco information.
13. Business: For local businesses. Doing business with the council, business rates (NDR), BID, licensing and procurement/partnerships.
14. Health and wellbeing: For residents. Public health campaigns, doctors, sports, activity, hospitals and disabilities.
15. Council tax and benefits: For residents. Council tax and benefits, customer service centres and contact centre.

The titles will be rewritten to improve flow and specific content is to be decided by the most appropriate directorate based on user stats. We'll then undertake user testing across the new navigation system.

We will also offer four transactional functions: Report it; Apply for it; Pay for it; and Get involved.